COVID-19 ASSISTANCE

My office is always available to help the community and we will continue to assist you during lockdown by phone or email. However, you will not be able to visit the office for assistance in person until at least 01 December 2021.

If you have any questions, or if you need help at this difficult time, please call 9899 7211 or email alex.hawke.mp@aph.gov.au. The following links and phone numbers may also be useful.

National Coronavirus Helpline
1800 020 080 or click here

Coronavirus Clinic Finder Click here

COVID-19 Vaccine Eligibility Checker Click here

Telehealth

Many local GPs are offering consultations by phone or video call for patients who need or prefer to attend their appointments at home. Extended telehealth consultations (20 minutes+) are once again available on Medicare. Call your local GP to see if telehealth services are available.

Mental health support

If you are struggling and need mental health support, you can find advice and a list of telephone and online services here

Services Australia (formerly known as Department of Human Services)

  • COVID-19 Disaster Payments - click here
  • JobSeeker Payment (formerly known as Newstart) 132 850
  • Older Australians (Age Pension) 132 300
  • Disability 132 717
  • Students 132 490
  • MyGov issues 132 300

Child care gap fee waiver Click here

National Disability Insurance Scheme 1800 800 110

My Aged Care 1800 200 422

List of services in the Hills Shire LGA - click here

List of services in the Parramatta LGA - click here

St Vincent De Paul Call 1800 606 724 (Family Assistance Hotline) to connect with services or visit their website.

Salvation Army Call 1300 371 288 or 137 258 to connect with services or visit their website.

Groceries - order online

Woolworths offers Priority Assistance for the elderly, people with disability and those in mandatory isolation. You can register for Priority Assistance here.

You can also shop online with Coles and IGA.

Support for Business, sole traders, employers and companies

Australian Government: 13 28 46 or click here

NSW Government: 13 77 88 or click here

JobSaver (weekly payments) Click here

COVID-19 business grants Click here

COVID-19 micro business grants Click here

Payroll Tax concessions and deferrals Click here

Business banking repayment deferrals

Australian Banking Association member banks are offering up to 3 month repayment deferrals, with loan terms extended accordingly, to all small business customers (business lending less than $3 million and turnover less than $5 million) with loans in good standing. More info here.

Support for commercial and retail tenants and landlords Click here.

Australian Tax Office Emergency Support Infoline 1800 806 218 or click here.

Coronavirus Business Liaison Unit Click here.

Department of Foreign Affairs and Trade 1300 555 135 (within Australia) or +612 6261 3305 (from overseas, except China) or +61 2 6261 9225 (from China) SMS +61 421 269 080 or click here.

Department of Home Affairs 131 881 or click here.